User Rights
At this sandalwoood website, we value your trust and are committed to protecting your personal information. As a registered user, student, or visitor of our website, you are entitled to the following rights regarding your personal data and online experience:
1. Right to Access
You have the right to request and access the personal data we hold about you. This includes your name, contact details, order history, and course enrollment records.
2. Right to Rectification
If your personal information is inaccurate, outdated, or incomplete, you have the right to request corrections or updates at any time.
3. Right to Erasure
You can request deletion of your personal data from our records unless it is required for legal, financial, or administrative purposes.
4. Right to Data Portability
You have the right to receive your personal data in a commonly used digital format (e.g., PDF or Excel) and transfer it to another service provider if you wish.
5. Right to Withdraw Consent
If you’ve previously given consent to receive emails, SMS alerts, or promotional offers, you can withdraw that consent at any time.
6. Right to Object
You may object to how we process your personal data, especially for marketing or profiling purposes.
7. Right to Restrict Processing
In certain circumstances, you have the right to restrict how your data is processed — such as pausing marketing emails while verifying your identity.
8. Right to Lodge a Complaint
If you believe your data rights are being violated, you have the right to lodge a complaint with a data protection authority or reach out to us for resolution.
Need Assistance?
If you wish to use any of these rights or have concerns about your data, please contact us:
Email: support@mysandalwood.com
Phone: +91-9856475124
We are here to support you and ensure your information is handled responsibly.