Data Collection Policy

At this website, we are committed to maintaining your trust and protecting your privacy. This page explains what data we collect, how we collect it, and how it is used to improve your experience with our platform. We collect personal information such as your full name, email address, mobile number, postal address (if applicable), and date of birth (when needed for age-restricted services). In addition, we collect information related to your account and course activity, including your login credentials, enrolled courses, progress, and purchase history.

Personal Information Collection
We collect basic personal details such as your full name, email address, mobile number, postal address (if required), and date of birth (if needed for age-based services). This helps us create and manage your account efficiently.
Account and Course Information
We gather data related to your user account, such as your login ID, enrolled courses, learning progress, feedback, and transaction history. This helps us provide personalized course access and track your learning journey.
Payment and Billing Data
For course purchases or product orders, we collect billing-related information like payment status and invoice details. However, we do not store your credit or debit card numbers — all payments are handled securely via third-party payment gateways.
Technical and Device Information
We automatically collect information such as your IP address, device type, browser details, operating system, and the pages you visit on our site. This helps us optimize your experience across devices.
Cookies and Tracking Tools
We use cookies and similar technologies to remember your login, track your course activity, and personalize your experience. We also use tools like Google Analytics to better understand user behavior and improve website performance.
Data Collection Methods
Your data is collected when you fill out registration forms, enroll in courses, make a purchase, submit contact forms, or browse our website. Some data is collected automatically through cookies and analytics tools.
Purpose of Data Collection
We use your data to provide you with course access, send order confirmations, deliver customer support, monitor site usage, and improve our content and services. We may also send optional marketing emails if you opt in.
Data Security Measures
Your information is protected through SSL encryption, secure servers, firewalls, and limited access protocols. We follow standard industry practices to keep your data safe and confidential.
User Consent
By registering on MySandalwood or using our services, you consent to the collection and use of your personal data as outlined in this policy.
Contact for Queries
If you have questions or concerns about how your data is used, you can contact us at support@mysandalwood.com or call us at +91-XXXXXXXXXX. We’re always happy to help.

Need Assistance?

If you wish to use any of these rights or have concerns about your data, please contact us:

Email: support@mysandalwood.com
Phone: +91-9856475124

We are here to support you and ensure your information is handled responsibly.