Privacy Policy

Last Updated: 10/02/2025

Introduction

Perfect Services provides an employee management system through our mobile application Perfect Services. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our App.

By using the Perfect Services App, you consent to the collection and use of information in accordance with this Privacy Policy.

Information We Collect

Personal Information

We collect the following personal information:

• Login Credentials: Username and password provided by HR department
• Profile Information: Name, employee ID, designation, department, contact details, and other employment-related information
• Attendance Photos: Images captured during clock-in and clock-out processes
• Location Data: GPS coordinates when marking attendance (clock-in/clock-out)
• Leave Applications: Details of leave requests including dates, reasons, and supporting documents
• Expense Claims: Expense details, receipts, and related documentation
• Payroll Information: Salary details and payslip data (view-only access)
• Target Information: Performance targets and achievement data

Automatically Collected Information

• Device Information: Device model, operating system, unique device identifiers
• Usage Data: App usage patterns, features accessed, and timestamps
• Technical Data: IP address, app version, crash logs, and performance data

How We Use Your Information

We use the collected information for the following purposes:

• Attendance Management: Recording and tracking employee attendance with photo and location verification
• Leave Management: Processing and managing leave applications
• Expense Management: Processing expense claims and reimbursements
• Performance Tracking: Monitoring targets and performance metrics
• Payroll Services: Providing access to payslip information
• Profile Management: Maintaining accurate employee records
• System Security: Preventing unauthorized access and ensuring data integrity
• Compliance: Meeting legal and regulatory requirements
• Service Improvement: Enhancing app functionality and user experience

Legal Basis for Processing

We process your personal data based on:

• Employment Contract: Processing necessary for employment relationship
• Legal Obligation: Compliance with labor laws and tax regulations
• Legitimate Interest: Ensuring workplace security and operational efficiency
• Consent: Where explicitly provided for specific features

Data Sharing and Disclosure

We may share your information with:

• HR Department: For employee management and administrative purposes
• Management: For performance evaluation and business operations
• Payroll Providers: For salary processing (if outsourced)
• Legal Authorities: When required by law or legal proceedings
• IT Service Providers: For app maintenance and technical support (under strict confidentiality agreements)

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Storage and Security

Security Measures

• Data encryption in transit and at rest
• Secure authentication protocols
• Regular security audits and updates
• Access controls and user authentication
• Backup and disaster recovery procedures

Data Retention

• Active Employment: Data retained throughout employment period
• Post-Employment: Data retained as per legal requirements and company policy
• Attendance Records: Retained for 5 years as per labor law requirements
• Expense Records: Retained for 5 years for audit and tax purposes

Your Rights and Choices

You have the right to:

• Access: Request copies of your personal data
• Correction: Update or correct inaccurate information through the app
• Deletion: Request deletion of data (subject to legal retention requirements)
• Portability: Request transfer of your data in a structured format
• Objection: Object to certain types of data processing
• Withdrawal: Withdraw consent for optional data processing

To exercise these rights, contact us using the information provided below.

Location Data and Photos

Attendance Verification

• Location data is collected only during clock-in/clock-out processes
• Photos are captured to verify employee identity during attendance marking
• This data is used solely for attendance verification and workplace security
• Location accuracy may vary based on device capabilities and network conditions

Consent and Control

• Location services can be managed through your device settings
• Disabling location services may affect attendance marking functionality
• Photos are automatically captured during attendance processes and cannot be disabled

Cookies and Tracking

Our app may use:

• Session Cookies: For maintaining login sessions
• Analytics Tools: For app performance monitoring (anonymized data)
• Crash Reporting: For identifying and fixing technical issues

Children’s Privacy

This app is intended for employees aged 18 and above. We do not knowingly collect personal information from individuals under 18 years of age.

International Data Transfers

If applicable, data may be transferred to servers located in [specify countries/regions]. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

Changes to Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify employees of significant changes through:

• In-app notifications
• Email communications
• Company announcements

Continued use of the app after changes constitutes acceptance of the updated Privacy Policy.

Compliance

This Privacy Policy complies with applicable data protection regulations including:

• Information Technology Act, 2000 (India)
• Personal Data Protection laws
• Labor and employment regulations
• [Add other relevant local regulations]

Data Breach Notification

In the event of a data breach that may affect your personal information, we will:

• Notify relevant authorities as required by law
• Inform affected employees promptly
• Take immediate steps to secure the data and prevent further breaches

Contact Information

For questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact:

Perfect Services – Data Protection Officer
Email: perfectservices65@gmail.com
Address: Jai Durga Society No 1, Near FCI Colony, Manish Nagar, Nagpur- 440015

Grievance Redressal

If you have concerns about how your personal data is handled, you may:

1. Contact our Data Protection Officer using the details above
2. Escalate to senior management
3. File a complaint with relevant regulatory authorities

Acknowledgment: By using the Perfect Services App, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.